Terms of Service

By engaging Bluestone AI Inc. ("Bluestone," "we," "our") for digital agency services, you agree to be bound by these Terms of Service. These terms apply to all services including website design, development, SEO, social media management, paid advertising, and AI automation.

• You must have the authority to enter into agreements on behalf of your business
• You must provide accurate and complete information
• Engagement of our services constitutes acceptance of these terms

Bluestone provides digital agency services including but not limited to:

• Website design and development
• AI automation and chatbot implementation
• Social media management and content creation
• Search engine optimization (SEO)
• Paid advertising management (Google Ads, Facebook Ads, etc.)
• Complete digital setup (domains, email, hosting)

Specific deliverables, timelines, and scope will be outlined in individual project proposals or service agreements.

As a client, you agree to:

• Provide timely feedback and approvals to keep projects on schedule
• Supply necessary content, assets, and access credentials as requested
• Ensure all content you provide does not infringe on third-party rights
• Communicate promptly regarding project requirements and changes
• Pay invoices according to agreed payment terms
• Provide accurate information about your business and target audience

Payment terms are as follows:

• Pricing is custom and quoted per project or on a retainer basis
• A deposit may be required before work begins
• Payment terms will be specified in project proposals
• Late payments may result in work suspension
• Additional work outside the original scope will be quoted separately
• Refunds are handled on a case-by-case basis

All prices are in CAD unless otherwise specified.

Intellectual property rights are divided as follows:

• Client Ownership: Upon full payment, you own the final deliverables created specifically for your project (website designs, custom graphics, content, etc.)
• Bluestone Retains: Ownership of reusable code, templates, methodologies, and tools developed independently
• Third-Party Assets: Stock photos, fonts, plugins, and third-party tools remain subject to their respective licenses
• Portfolio Rights: Bluestone may showcase completed work in our portfolio unless otherwise agreed

Both parties agree to:

• Keep confidential business information private
• Not disclose proprietary information to third parties
• Use confidential information only for the purposes of the project
• Return or destroy confidential materials upon request

Confidentiality obligations survive the termination of our business relationship.

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Bluestone is not liable for indirect, incidental, or consequential damages
• We do not guarantee specific business results (rankings, sales, leads, etc.)
• Our total liability is limited to the amount paid for the specific service in question
• We are not responsible for third-party service outages (hosting, platforms, etc.)
• Results from SEO and advertising depend on many factors beyond our control

We provide our services in good faith and to the best of our professional ability.

Either party may terminate the agreement:

• With written notice as specified in the project agreement
• Immediately for material breach of these terms
• For non-payment after reasonable notice

Upon termination:

• Client pays for all work completed up to termination date
• Bluestone delivers all completed work upon final payment
• Access credentials and materials are returned to respective owners

These Terms of Service are governed by the laws of Canada:

• Any disputes will first be addressed through good faith negotiation
• If negotiation fails, disputes will be resolved in the courts of Canada
• Each party is responsible for their own legal costs

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated date. Existing projects will continue under the terms in effect at project commencement.

If you have any questions about these Terms of Service, please contact us: