Terms of Service

By accessing or using Bluestone, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

• You must be able to form a legally binding contract
• You must provide accurate and truthful information
• Your use of the service constitutes acceptance of these terms

Bluestone is an AI-powered mental health and wellness platform designed to provide:

• Conversational AI support for mental wellness
• Tracking tools for sleep, nutrition, fitness, and mood
• Personalized wellness recommendations
• Meditation and mindfulness resources

Important:

• Bluestone is NOT a replacement for professional medical care or therapy
• Bluestone is NOT an emergency service
• Our service is for informational and supportive purposes only

Bluestone is NOT a medical device, professional therapy service, or licensed healthcare provider.

• Our service is not intended for diagnosing or treating medical conditions
• Always consult qualified healthcare professionals for medical advice
• In case of crisis or emergency, contact emergency services (911) or crisis hotlines immediately

To access certain features, you must create an account:

• You must provide accurate and complete information
• You are responsible for maintaining account security and confidentiality
• One account per person - accounts cannot be shared
• You cannot transfer or sell your account to others
• You are responsible for all activity under your account
• Notify us immediately of any unauthorized access

Bluestone offers various subscription plans with the following terms:

• Subscription plans automatically renew monthly unless cancelled
• Payments are processed securely through Stripe
• You can cancel your subscription at any time through account settings
• No refunds are provided for the current billing period upon cancellation
• We may change pricing with 30 days advance notice
• Failed payments may result in service suspension

Refund Policy:

No refunds are provided on subscription fees. Upon cancellation, you will retain access until the end of your current billing period.

Users must NOT:

• Use the service for illegal purposes or activities
• Abuse, harass, threaten, or harm others
• Attempt to hack, exploit, or reverse engineer the system
• Share accounts or resell access to the service
• Use the service for commercial purposes without written permission
• Input false, misleading, or harmful information
• Rely on AI for emergency situations or critical life decisions
• Attempt to manipulate or game the AI system
• Violate any applicable laws or regulations

Intellectual property rights are divided as follows:

• Bluestone owns: All platform code, design, AI models, algorithms, branding, and proprietary technology
• You retain ownership: Of your personal input data and information you provide
• License Grant: You grant us a license to use anonymized data for service improvements and AI training
• The Bluestone name, logo, and branding are registered trademarks of Bluestone AI Inc.

We may suspend or terminate accounts for violations of these terms:

• Violation of Terms of Service or Acceptable Use policies
• Fraudulent activity or payment disputes
• Prolonged account inactivity
• At our discretion for any reason with notice

Users can delete their accounts at any time through account settings. No refunds will be provided upon termination.

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLUESTONE AI INC. IS NOT LIABLE FOR:

• Any AI-generated content, advice, suggestions, or recommendations
• Any actions taken or decisions made based on AI responses
• Indirect, incidental, consequential, special, or punitive damages of any kind
• Loss of data, profits, revenue, business opportunities, or goodwill
• Service interruptions, errors, bugs, or technical issues
• Third-party actions, content, or services
• Personal injury, emotional distress, or harm of any kind
• Decisions made using our service or information provided by the AI
• Inaccuracies, omissions, or errors in AI-generated content

OUR TOTAL LIABILITY IS LIMITED TO THE AMOUNT YOU PAID IN THE LAST 12 MONTHS, OR $100 USD, WHICHEVER IS LESS.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such cases, our liability is limited to the minimum extent permitted by law.

You agree to indemnify, defend, and hold harmless Bluestone AI Inc., its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use or misuse of the service
• Violation of these Terms of Service
• Actions taken based on AI responses or recommendations
• Any content you submit or input into the service
• Violation of any third-party rights

These Terms of Service are governed by the laws of Canada:

• Any disputes will be resolved in the courts of Canada
• You agree to attempt good faith negotiation before pursuing legal action
• Each party is responsible for their own legal costs

We reserve the right to modify these Terms of Service at any time:

• Users will be notified of material changes via email
• The "Last Updated" date will be revised
• Continued use of the service after changes constitutes acceptance
• If you do not agree to changes, you must discontinue use

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

These Terms of Service, along with our Privacy Policy, constitute the entire agreement between you and Bluestone AI Inc. regarding the use of our services. This agreement supersedes all prior agreements, understandings, or communications.

If you have any questions or concerns regarding these Terms of Service, please contact us: